Comments from Our Customers
It was great working with you guys. You made the truck buying experience a good one & were helpful through the whole process. We have already put about 7k miles on it & it’s running great.
Website was extremely helpful - we saw several trucks on the website and came to visit and was not disappointed. Colleen and Mark were very helpful and accommodating working with late hours, or off hours, because being out of town that was helpful. And I love Lucy - she was a good dog.
My experience with Mark and Colleen started thru a impromptu phone call with Colleen that lasted an hour and a half. I'd spent countless hours and days over the year since I'd sold my last truck (ask my wife!) pouring over classified adds on countless websites looking at used trucks and building trucks on manufacturer websites. I'd had new vehicles all my life and new trucks are great, but I just couldn't stomach the thought of taking that depreciation hit on a 50-60 thousand dollar vehicle. I sure wish I had that money back that I'd lost over all those years on new vehicle purchases. Something struck me about the trucks on the Handpicked Western Trucks website. So I called on a whim. There was no high pressure salesman trying to sell me what I didn't want. In fact, over three more hour or longer phone calls, Colleen helped me decide exactly what would be best for my intended use...hunting. I convinced my wife to take the four hour drive to Leon, Virginia to see what Mark and Colleen had to offer. We drove two vehicles but before I was two miles down the road in vehicle #2, it was sold. When we got back to the lot, there was another gentleman waiting to buy the same truck sight unseen. I had the mixed pleasure of telling him it was already sold. We drove home to Greensboro, NC with a deposit in place and drove all the way back the following Saturday to pick up my "new" used 2001 F350 Crewcab 4X4 longbed. I absolutely love this truck! It's like brand new for less than half the price. I've recommended Handpicked Western Trucks to everyone I know looking for a truck but who have heartburn with new truck prices. And when I show them my new truck, there's nothing but disbelief and a lot of ooohs and aaahhs. Everyone is impressed.
Mark and Colleen, thanks for a low pressure experience, great conversation, and a great new truck! If I ever need another, your site will be my first stop.
On 10-30-09 I have sold my truck to Handpicked Western Trucks LLC. I have found that they were great to work with and it was a pleasure in every way. I would not hesitate to do future business with them.
As far as I’m concerned, you’re very helpful, nice and friendly! Heard quite a few comments that you’re honest. We’d been looking 3-4 months for a truck with a tow bed on it, checked this one out, test drove it and liked it.
I just wanted to write and tell you how happy I am with my truck I bought from you. I have put on 12,000 miles pulling tool trailers and I have had zero problems. The thing that tickles me is the looks I get from other truck owners when they see I have an F-250 with a Cummins. They all say...WoW! where did you get that! I would recommend anyone looking for a good used truck to contact you all, as you honestly represented the truck to me, and I am one happy customer. Thanks.
It’s been close to three months since I bought my 2003 Dodge Ram Cummins from Handpicked Western Trucks and I have not forgotten how well they treated me. I found the truck online at 3:00 one afternoon. Although I was 3 hours away they said they’d wait for me if I wanted to come down that evening. They normally close at 6 pm. With traffic it took me over three and a half hours to get there but they waited for me as promised. When I got there Mark was talking to a guy who I assumed was a friend. He let me look at the truck without standing over my shoulder. I crawled in, out, and under it. When I was ready I took it for a ride through the beautiful countryside. I liked the truck and decided I wanted it. It was only after I left a deposit Colleen told me the gentleman talking to Mark was another customer interested in the same truck but since I had called first they let me make a decision before they let him purchase the truck. I think very few dealers would do that.
The next day I arranged financing and made my way back down to central VA. Once again I was later than expected in arriving, my daughter had wrecked my car just as I was signing my loan papers at the bank. Without a car I called Colleen and asked if I rode my motorcycle down would they have a way to get it into my truck. Mark said they could definitely work something out. I rode down, finished the paperwork, and as promised they helped load the bike into the truck.
I will not soon forget my buying experience with Handpicked Western Trucks and will definitely look them up when I’m ready for another truck.
P.S. The truck has been awesome!
Dear Mark & Colleen:
After searching various websites on the internet I came upon your site. I have been looking for the perfect truck and after viewing your website I knew that if I kept looking on the site I would come upon what I was looking for. I was looking for a nice ford pickup. After checking your site almost every day for three or four months I saw the exact truck that I wanted. It was a 2003 Ford 7.3 powerstroke extended cab long bed with a manual transmission. The truck didn’t have a lot of miles on it and it looked like it was in great condition. The many pictures from every possible angle of the truck made it a lot easier to see how nice the truck was without driving 250 miles to see it. I was unable to go with my parents to pick up the truck, but my parents both said that Mark and Colleen were nice people and it was a great hassle-free buying experience. I would recommend Handpicked Western Trucks to anyone who wants a gorgeous truck and an easy-going buying experience. If I ever want to purchase another truck the first place I look will definitely be Handpicked Western Trucks.
Albert, Troy and Joann
Mt. Bethel, PA
The staff at Handpicked Western Trucks are awesome!! They are very professional and are able to answer any questions you have. I am still impressed after my purchase at how helpful the staff at Handpicked Western Trucks are. They have quite a few options as to making your purchase and it was very easy to work with them over the paperwork. I am very happy with my purchase and my uncle is very happy with the purchase I made! Thank you all very much for my purchase and the services you all provided!!
“A Happy Truck Man”
I have bought numerous cars and trucks during my lifetime. This purchase has been the absolute best. My girlfriend and I drove down from Fredericksburg after looking on the internet to see what there was at the dealership. My intentions were to buy the “Tried and True” 7.3L Power Stroke. I test drove one. It was a great truck! We wanted leather interior. Mark said he had a 2005 Chevrolet Silverado 2500 LT that he had bought out in Colorado and drove back. I took it for a short test drive and decided this was the truck we wanted (actually my girlfriend decided this was the truck she wanted).
I “highly” recommend Handpicked Western Trucks to everyone. Mark and Colleen are in the business of selling trucks, but there is no “high pressure” sales there. They are not going to convince you to just buy a truck and like it later. That has been my experience at the "Big Box" dealerships. I know the big box dealerships have a lot of overhead, but maybe they should take lessons from Colleen and Mark. In closing, when I am in the market to buy another truck, I will be going back to Handpicked Western Trucks again.
All Handpicked Western Trucks are very nice looking Trucks, very clean. Sounds really good. They take very good care of their vehicles it seems to me. Very friendly people, and are willing to work w/you. The prices are very much in range w/what we were looking for. People need to drive the distance to see these Trucks and test drive one.
Google search for F-250 trucks. Once found asked friends if they had heard of Handpicked, and they had a great review from people down in Blacksburg. Very flexible, nice staff.
I am in the Marine Corps stationed in Georgia. I was looking for a diesel truck on-line and came across Handpicked Western Trucks. I saw the truck I wanted and gave them a call. Mark and Colleen were very friendly and due to my busy schedule they were very accommodating and were very helpful. The truck description was very accurate and when I showed up to buy it and saw the truck in person it exceeded my expectations.
The experience was great. There is low if any sale pressure. Mark and Colleen are both knowledgeable and courteous. The information on the website is very accurate and the inventory is impressive and well maintained. I highly recommend doing business with them.
Awesome experience! The only concern of Handpicked Trucks was that the truck would sell before we made our decision! Biggest problem I had was getting my husband to leave the lot. No sales pitches and no pressure a very enjoyable experience and we got the truck we wanted and are loving every minute of being in it!
Thanks Mark and Colleen. We will definitely refer friends to you.
Tony and Dianne
My future son-in-law found Handpicked Western Trucks from a Google search. We found both Mark and Colleen easy to talk with, honest, and forthright. It shows that Mark loves what he does and takes pride in putting out a beautiful truck. Dan found Colleen to be truthful and helpful. All in all we had a great experience at Handpicked Western Trucks!
Debbie L. for Dan L.
We appreciated the courteous service we received both on the purchase of a vehicle and the trade in of our vehicle. This is the second time we have purchased from Handpicked Western Trucks and both times we had a very positive experience. The first two vehicles we purchased worked out beautifully, needed no repairs and have met our needs well. Thanks to Colleen and Mark for their patience and help.
Julia & Diane T.
Would highly recommend this company to buy a vehicle. Very accommodating in answering our questions and in handling the sale of this truck. Truck was exactly what the pictures showed on the internet and more. If we ever need another truck we would really come back here.
Elizabeth City NC
This was a surprising experience. I wanted a rust-free low mileage truck and found it here. I enjoyed the opportunity of the deposit to hold the truck till I got my finances in order. Would recommend looking at one of their trucks if you hate rust.
The whole buying experience was exceptional. Candi was very friendly and informative. She made us feel very at ease and answered all our questions. Mark and Colleen made us feel welcome and we felt very confident that we got a great truck for a great price.
Anthony and Catherine B
All postings on internet proved to be 100% factual. A couple I would highly recommend doing business with as I am sure I will be a repeat buyer.
My sons and I recently purchased a 2003 SLT Dodge Ram from Handpicked Western Trucks. I think most people would say that purchasing an automobile is a total nightmare. We had the opposite experience. We started this process about 4 to 5 months ago in search of the right vehicle for our business. The most amazing thing was that no matter when we called Mark, he always had the time to discuss whatever vehicle we were interested in. We learned a lot from our conversations that we had. The wealth of knowledge that Mark has was the real reason why we never looked anywhere else. My sons decided to wait until Mark found us the right vehicle. I think what makes Handpicked Western Trucks the exception to the rule is the fact that Mark & Colleen have a tremendous amount of passion for what they do on a daily basis. If you ever have the opportunity to purchase a vehicle from Handpicked Western Trucks you will find that from beginning to end, your experience will be something you will never forget. Believe me, the last thing my sons and I wanted to do was to drive 5-1/2 hours to look at purchasing a used truck. In closing, we will tell you that after our experience at Handpicked Western Trucks, we would have driven 5-1/2 days. The only negative thought would be once you make the visit you will probably want to take all of their vehicles home with you.
Jerad, Sal & Jerry Smith
Down & Under Enterprises
New Castle, PA
I had been looking for a good quality diesel pickup for months until I came upon Handpicked Western Trucks. I decided to drive down from Pennsylvania to look at a 1999 F250. I had been disappointed by a truck before but my mind was blown away by how nice it looked and how everything he said about it was true. I would recommend Handpicked Western Trucks to anyone.
Don’t change a thing!! OK maybe some doughnuts??? With all the trucks I have purchased in the past both new and used this has been without question the most pleasurable, hassle-free experience! It’s like dealing with family or friends !! Thank you Mark, Colleen!!!!
What an awesome TRUCK!
Colleen and Mark,
The buying experience with you was a pleasure. I spent weeks scanning web sites for a used vehicle. On Monday November 9th I stumbled on your web site. I was pretty sure what I was looking for. It didn’t take me long to make a decision on the vehicle I would purchase from the selection you presented. The first time I talked with you I was very comfortable asking questions and the answers I received, I thought, were up front and honest. You made a statement the first time I talked with you. You said, “We are not a used car dealership. We feel the prices we are asking are fair. We do not negotiate.” I appreciated that honesty. I have NEVER had a good purchasing experience with a new car dealership, much less a used car dealership. On Saturday, November 14th I made the 80 mile trip from home to Leon (??) Virginia. (Some where close to Culpepper). My expectations were not high. I expected an 8 year old pickup truck. The vehicle I purchased looked almost new. This was an exceptionally well kept vehicle. I believe this is a criterion that Mark uses to select the vehicles he purchases. Again, thank you for a wonderful buying experience.
P.S. — Mark was right to smile when I declined to do this note at the store. I normally don’t do this. I would and will refer you guys to anyone I think might be in the market for a pre-owned diesel vehicle. Thank you again. Bob
The no-nonsense approach that Mark and Colleen take into their business makes the buying experience enjoyable and trustworthy.
In July of 2012 my fiancée Adam and I came to Handpicked Western Trucks to buy a 2007 Chevy Silverado. Today, 3/20/15, we returned as a married couple to pick up his second truck to add to his collection of reliable trucks. We highly recommend Handpicked Western Trucks! It’s worth the trip from Detroit, MI.
Sarah (holding Diesel, Handpicked Western Truck’s Company Mascot!) & Adam M.
Well the story goes I had a 1995 f150 4x4 xlt and I realized I need a bigger truck for the family because the extended cab was just not enough space for my family. Well I begin my internet search for a bigger truck and I came across this one dealer that sold nothing but diesel trucks and I thought man these are nice trucks but I don’t want no gas guzzling diesel truck, so I said at least I’ll go test drive one and I must say why did I do that. The raw power of these trucks just impressed me so much that I called my wife and said honey I found the type of truck I want and she said go for it. So but to my luck during the test drive a noticed a check engine light would come on when you get down on it and then it would go off, so I asked the dealer about that and they said that’s because it has a chip in it, well I immediately started asking can they fix this problem and they said don’t worry about it it’s fine then there were some other nick nacks that they just did not want to fix so I was on the hunt from this point on. One day while on my computer searching I goggled 7.3 power stroke and that’s when I came across Handpicked Western Trucks, the site of the very first truck I seen made me almost jump out my seat. The quality of all their trucks are just by far more impressive than any dealer I had come across, I mean these trucks looked as if they had just come from the manufacturer. So I called and that’s when I met the best sells rep ever Mike, let me tell u I’m a practical jokester with a good since of humor but Mike was just as much as the same. Immediately we became very good friends and I began to tell Mike what I was looking for and he said they had a truck there but It was not in the price range I was looking for, so I was a little hurt buy this but Mike being the great guy he is said stop crying Ron and cheer up and promised if I give him just a couple of days and he would fine what I was looking for. Well the rest is history Mike called four days later and told me to come and check out my new truck and when I did I was very impressed, Mike even out did himself even better with this truck (WOW), it was everything and more that I was looking for.
So in closing I’ll say this, I was a mustang and Subaru car type of guy before this 7.3, but now all I can say is I will never invest another penny is gas anymore, well except for my riding lawnmower or unless u can find me a diesel mower Mike (LOL). Diesel all the way (REAL TRUCKS DON’T HAVE SPARK PLUGS). Thanks Mike for everything and see you in about four years for another one.
Ronald Jackson and his mom
Over the course of the last year or so I must have looked at a hundred different trucks, at least a couple of dozen dealers large and small, and I want you to know that your little HANDPICKED WESTERN TRUCKS operation there in Leon far outshines them all. Not only do you offer the cleanest, sharpest, and most mechanically sound collection of diesel trucks I’d encountered you were by far the most personable and genuine people I’d come across in all my dealings on all the other lots. You obviously take great pride in carefully selecting and detailing only the finest used diesel trucks available. I am certainly very happy with the Dodge Ram 2500 I purchased from you, I looked at a lot of pass-up vehicles on other lots before discovering you – wish I had stopped in sooner. “Handpicked” is a good word and it’s obvious that you take great pains to ensure that only the finest vehicles are seen under that banner. You quickly earned my trust and I never felt the old spider-sense warning me that some sleight-of-hand trickery was about to occur, nope, you’re the genuine article and it was a genuine pleasure doing business with you both (A.J. too). If I happened to be in your lot when some future potential customer was looking over a truck I’d tell them not to fret about doing business there, they’re going to get a high quality diesel truck, and they’re going to deal with some nice, reputable, and trustworthy folks while doing it. Many thanks.
My “DREAM TRUCK” is what I found at Handpicked Western Trucks! Outstanding Customer Service is what they stand for! I have owned and driven a late model Ford F-250 V-10 (gas motor) for 7 years. I have always liked the style of the ’95-’97 Ford Diesel trucks, and have desired one for many years. My wife didn’t want to hear that I wanted an “old truck”. But, when I found the “Black Beauty” 1996 Ford F-250 with just 41,700 miles on the HWT website, I knew this was the one! With my V-10 about to flip over to 100,000 miles, I convinced her that buying a 7.3 diesel with only 41,700 miles was a very wise decision. After 3 months, I cannot be happier with my decision. Both Colleen and Candi made the whole transaction very easy, and even allowed me to have an independent garage do an inspection of the vehicle. I think the guy felt like he had to say something about the truck, but he couldn’t come up with anything wrong with it! In fact, he said that the underside of the truck looked as if it had just rolled off the factory assembly line! Colleen told me that Mark was very picky about the trucks they sold, but this was above and beyond!
I find myself slipping out of the house in the evenings on occasion just to look at the truck parked in the driveway! (my neighbor out walking his dog has given me a few strange looks!) It is an absolute joy to drive, and the most surprising thing I didn’t expect was all the looks I get driving the truck. It is quite the head-turner, and I truly enjoy getting over 400 miles per fuel stop (as opposed to just barely 300 miles with the V-10). The picture is me with my 3 boys (ages 8, 5 & 10 months)……….. all hoping to drive the Black Beauty one day!
By the way, it is nice to see it on your website with the big yellow SOLD on it!
Mt. Pleasant, S.C.
Over the past 3 months we have been diligently searching for a quality pick-up truck for our 16 yr old son. He has been patiently awaiting the opportunity to find an older model diesel pick-up with his specific "wish list". He has researched the differences of a gas vs. diesel on the internet and has his mind set on his so called ultimate truck as a first vehicle. We have driven as far as 2hrs one way to examine and test drive numerous diesel trucks pictured and described by dealers as great, solid, priced to sell, well maintained, minimal rust, etc........They turned out to be disappointing, shaky, over-priced, leaking, un-maintained, and rust buckets. My son found a 1996 Ford F-250 pick-up on Handpicked Western Trucks' internet site. Due to our most recent experiences, I was skeptical to say the least, this truck was a 6-1/2 hr one way drive. I contacted Mark the owner and questioned him about the quality of the vehicle and requested additional pictures of specific areas of the truck including underneath. He understood exactly what I, the meticulous consumer, was looking to purchase for my son. Over the course of half a dozen phone conversations Mark and Colleen provided me everything that I needed. The decision was made to sign purchase agreement, make a deposit, arranged pickup date, and put my trust in individuals/company whom I only spoke with over the phone. The following Friday we arrived early morning 20 minutes before business opening, anxiously awaiting the garage door to open. We inspected and drove the diesel truck. Mark answered all of our questions. My sons' first words were "what a beast". Translation —expectations and wish list fulfilled. Thanks for an honest description of the truck.
Joe and Sam G.
N. Royalton, Ohio
I was very pleased with the knowledge of the staff and the honesty displayed by all. I felt comfortable dealing with Handpicked Western Trucks. I would recommend them to others who are looking for a good diesel truck or SUV.
Beautiful truck! Pleasant experience! Everything went smoothly.
Very detailed. Very nice doing business with Colleen. She was a joy. Everything I read and the pictures were just like they told me over the phone. I would buy one off of them again just by making a phone call. What they say is what it is. Thank you.
I’m from Miami Fl. and had been shopping for a motor home for several months until I finally found one on line that I really liked and looked like a great deal, the pictures of it online looked really good and the owner had said it was in great condition. I decided to make the purchase and flew out to Alabama to buy it and drive it back. When I finally arrived I almost fainted to see the poor condition this coach was in. With a red hot fuming mind I quickly told the owner the deal was off and to please drive me back to the airport which was an hour and a half away I had to call in an other one way ticket back that cost me $390.00 and a stop in Atlanta Ga. What a nightmare. After that fiasco I decided to go to plan B which was buying a truck and then later going with a fifth wheel trailer. I started to look for a truck online and local only. Well I couldn’t find anything worth looking at until I ran across Handpicked Western Trucks web site and saw their trucks, I quickly fell in love with the F350 I saw online, I could not believe my eyes to see the condition this age of truck was in, but after my bad experience i was kind of hesitant to fly even further for this truck. After speaking with Colleen I felt reassured that it wasn’t too good to be true and took the risk. After arriving at their dealer and saw and drove the truck it was everything I thought it would be and made the purchase. 1,200 miles later I was back in Miami with my new truck Thank you Mark and Colleen for making it a pleasurable experience.
The customer service was great. I heard about Western Handpicked from people around town and driving by, seeing lots of good looking trucks. I enjoy the service because there was no pressure to buy anything and Mark will tell you what he thinks about it. I don’t think you can beat the service or the quality of the trucks.
We shopped around for miles for a truck and ran into a man in from of Lowe’s and he told us about Handpicked Western Trucks and how friendly the owners were and how they don’t push you into a deal so we stopped by and found the best looking used trucks, they all look like brand new. Mark explained a lot of things to us about the different diesel motors and found out what we wanted to use the truck for and he pointed out a couple of trucks that would serve our needs, we test drove one and fell in love with it, we came back the next day and purchased it! Colleen was so helpful in telling us how to apply for a loan and worked with us. We cannot express how good we feel about Handpicked Western Trucks. They’re a one of a kind Dealership, they’re great!
M. E. C.
I originally heard about Handpicked Western Trucks from a man at an RV show. This was a very positive experience. Seeing the vehicles online was a huge help because we live over an hour away and Mark was very accommodating. We will recommend your business to everyone. Thank you!
My experience at Handpicked Western Trucks was great. Colleen and Mark were very easy to deal with. They did not pressure me at all, but did make it clear that the truck I was interested in might not be available for long. They are good people and I would buy from them again. The 2001 F-350 I bought looked great inside and out! I'm looking forward to many years with my truck. My son Aaron can't wait to get his license to drive it. Thanks Mark and Colleen.
Pass by each day on my way to work. I felt comfortable and not rushed.
We wanted a truck for hauling vineyard and orchard supplies and we knew we wanted a diesel. I had worked on diesel engines while in the Coast Guard, however, I never owned a large diesel truck. Mary and I spent many hours with Mark and Colleen one Saturday - the entire day actually - test driving trucks. We never felt pressured and Mark was the patient teacher. We didn’t buy that day although I nearly walked off with the keys to a great F-250 (Mark had suggested where to eat lunch and that’s where he found us and the keys!)
True to his word, Mark called a couple of days later with the news of an incoming truck that might just fit the bill. He was right. We knew that Mark loves his trucks, and would not sell something that he himself wouldn’t buy. Great business, great folk.
I Paul Norton from C&P OFFROAD Specialists have just bought my second truck from Handpicked. 4 years ago, I bought my first truck from them, and was so happy with the attention to detail that I came back for a second truck. Mark & Colleen are second to none when it comes to customer service & satisfaction. I will continue to recommend them and buy trucks from them
Very honest, very down to earth place to do business. This kind of hospitality is not seen very often anymore.
After looking at Handpicked Western Trucks for the past several years, I finally got a chance to purchase one of their vehicles. Mark, Colleen, and Candi are an absolute pleasure to deal with. Without a doubt the best vehicle purchase I’ve ever had.
Thanks guys. Hope to do business with again.
Hello, This is Justin B., the guy who bought the 2006 Mega Cab Diesel. I just wanted to shoot you an email and say thanks again for the truck, and that it’s running great! I see trucks are flying off the lot as i look at the website almost daily. I’ve turned a few buddies onto you and they are always looking now too. They say when their ready to buy they will definitely come to you and give you their business after seeing the AWESOME truck that I bought. I was curious about my picture that was taken with my truck not being with my “customer comment”. No biggie that it’s not, just was wondering if the picture turned out bad or just never got it on yet. Anywho best of luck to you and Mark with your truck sales, and I look forward to seeing you all again when my buddies come out.
Hello Mark and Colleen,
I stopped by on July 29th, and it turns out that you both have New Hampshire connections. It sure is a small world.
I very much appreciated you taking the time to show me your trucks, explain a bit about them, and take a very quick test drive. I also enjoyed your early photographs of your family and and earlier Warner, NH.
I’m sorry I had to leave so quickly — I had a plane connection at BWI, and I was a bit unsure about the time needed to get there.
I hope to stop and look a bit longer some time and, I hope, to bring my wife along with me on a future visit.
I thought you might enjoy a small taste of New Hampshire.
Thanks a million for the New Hampshire maple syrup. We were very surprised and pleased!
Mark and Colleen
My fiance, Jon, found your website while he was stationed in Iraq. He saw one of your trucks that he was interested in and asked me to call you about it. That truck was already sold, but you had another one coming up so you told me to keep checking the website. When this truck came up, Jon emailed me that he wanted it. The loan papers were delayed, but I was finally able to get the check. I tried to do everything to get the truck and surprise him when he came home, but I had to tell him at the last minute because I needed a copy of his driver’s license. He is going to love this truck. It drives fantastic.
I just wanted to drop a note and thank you and Mark for your help in making this an easy truck purchase. Your kindness and generosity was something that you don’t see much in this world anymore. I love the truck and I am sure that Jon will too. The truck drives like a dream. I stopped on my way home to get something to eat and I had guys drooling over it. I gave one guy your website and he will be contacting you. He was totally impressed with the condition of the truck. He said that it is very hard to find trucks in that great condition.
When Jon gets home from Iraq, he wants to take a drive up to meet you two and thank you for helping me to get the truck for him.
My experience here at Handpicked Western Trucks has been a great one. They are very helpful with buying the truck of your dreams. I would recommend them to anyone that is looking for a great diesel truck at a great price.
Very Pleased. Thank you both for the late evenings viewing the truck.
Karen & William F
Very friendly and informative—more of a family feeling here than your typical dealership. And the owner’s wife is very pretty and the quality of trucks here are amazing.
After researching used diesel trucks online, we came upon Handpicked Western Trucks, and after viewing the photos and reading through all the positive comments with photos of previous customers, we decided to come take a look. We were promptly greeted by Mark, and he happily answered all our questions and concerns. He is very honest, genuine, and highly knowledgeable about diesel trucks. You can tell he loves what he does! We had an enjoyable time doing paperwork with Colleen and getting to know her a bit. She was very pleasant to work with. We will definitely recommend HWT to everyone we know who are in search of a used diesel truck. Thank you for being very easy to do business with.
John and Mary Ellen K.
Excellent experience after many disappointments with other dealers. Beautiful truck inside and out, even the undercarriage. Thanks to Mark and Colleen for my dream truck!
We know it was a hard day, but Mark and Colleen truly want to make things good for their customers. Thank you.
Steve and Patty H.
I first heard about Handpicked Trucks in the Auto Trader catalog and thought I would check out the website several years ago. Ever since I have been keeping an eye on the site for incoming trucks until I found the one I really wanted. I’ve called them several times concerning other trucks and they have always been helpful. I came across a 2001 F-250 pickup on the website one night with exceptionally low miles. I decided to make the two hour trip from Richmond to look at it and when I got there the truck was ready to go. After driving it I knew it was the one for me. Mark and Colleen were a pleasure to work with thru the buying and really made you feel like family and not strangers. I’m glad they had the opportunity to come across such an immaculate truck.
I have been looking for a ’96 or ’97 F250 or F350 for over a year. Once I discovered your website I knew that I had found the place where I was going to buy my truck. It was just a matter of waiting for the right truck with my preferred combination of color, year and low mileage to appear. I have been reviewing approximately a dozen different sites all over the country and the difference between your company and the others was clear. You are passionate about what you are doing and there isn’t any bull____. It’s as simple as that.
I finally found what I was looking for here at Handpicked Western Trucks. Try finding extended cab diesel with a manual transmission. I searched the truck trader and found 2 within 400 miles. This one and one that was all beat up. When I saw the pictures of the truck I immediately called to see if the truck was still available. Mark informed me that the ad had just came out that day. He answered all the questions I had about the truck. I knew from talking with Mark that this was the truck I was looking for.
Unlike any other dealer, they were willing to work with my schedule. I put a contract on the truck and they held the truck until I could get there. If I'm ever in the market for another diesel truck, you can bet that the first place I'll be looking is Handpicked Western Trucks. There are a lot of people selling used trucks, but few have trucks as clean as the ones I saw here.
The satisfaction of driving home in a truck from (HWT) will hit you immediately, if you're lucky enough to get to drive through the mountains.
"A BIG HELLO FROM A STRANGER"
Hello Colleen, Mark, Candi, and of course Diesel. I do apologize for being so late with this email.
Well, time does fly and yes, I purchased my 2008 DODGE 4 door dually CUMMINS DIESEL April 4th, 2014 from the best dealer and support personnel.
Your were all so very supportive with integrity, accuracy, and straightforward with you answers and this was a top notch experience.
Colleen was extremely helpful explaining the in’s and out’s of different types of bank checks and financing. Additionally all questions asked in reference to registration were all answered straight forward and in a courteous manner.
The one highlight I really enjoyed was the relaxing country atmosphere.
My Dodge Cummins is the best purchase I have ever made and with about six months passing I have not had one problem whatsoever. I am amazed at its fuel mileage. Driving around town I have been averaging 17 to 18 MPG however, I only made one trip to Fishersville, Va and that was 20.65 MPH and that was fighting the Charlottesville traffic during lunch hour. On really long trips I do expect approximately 22MPG or so.
Once again, I sincerely thank Colleen, Mark, Candi and of course your lovely mascot Diesel for a great purchase and tremendous, relaxing atmosphere.
I have had many questions from on-lookers, "Where did you purchase that vehicle etc". Naturally I responded with, "The greatest dealer I know, HANDPICKED WESTERN TRUCKS in LEON, VIRGINIA".
Keep up the good work and God Bless all,
I was very impressed with Mark and his staff. The knowledge of the diesel trucks and engines is very impressive. The detailed care of the trucks really shows. The internet pictures don’t do justice of how clean the trucks really are and they look really nice on the net. I was apprehensive about doing business by the internet, but when you meet Mark and Candi, you feel more comfortable. I’ve already told guys at work they need to check this place out for their next truck.
Handpicked Western Trucks made the entire buying process very smooth and professional. Their trucks are all of the highest quality. I highly recommend them to anyone looking for a diesel!
Mark, Colleen & Candi,
I can’t thank you enough for the kindness that you extended me this past week at your facility. My son and I searched for a couple of months for a very specific truck. We looked all over the country and kept landing on the one that you sold us. For us it was literally a leap of faith to buy something in Virginia when we live in Colorado. The bottom line was that we trusted you. The truck was everything that you said it was and more. It is in immaculate condition and we could not be more pleased. It’s great to run into a fellow small business owner that has integrity. I really appreciated your demonstration with the Crocodile Dundee knife. I plan to stay in touch with you and will look to you 1st with any future truck purchases.
All the very BEST!! - jp
Ethan P. and John P.
Great looking vehicle. Wonderful facility. Superb People!
Mark & Colleen,
A great big "thank you" on our Ford truck we just bought. I am the secretary here at Higgins Enterprises and always sweat it out when John finds a truck online (my fears are usually on target). So when he said he found one in Virginia and had to go get it, needless to say I had a long evening of worry. BUT when he came home and I saw this gorgeous truck in the garage, I could not believe my eyes--it is truly immaculate inside and out. It was everything we were told and more. He said he drove it back to Connecticut with no problems, and could not speak any higher of the owners, Mark & Colleen. So far, we have had several people wanting to purchase it from us and we haven't even registered it yet. That's how we know we purchased a great truck from great people. Any more trucks the guys here want to buy, Handpicked Western Trucks is the place we will deal with first, it is very well worth the 8 hour drive down and back.
John H., Owner
Susan W., Secretary
East Hampton, Ct.
Hello, my name is Richard Veado, from Houston Texas. I just thought I’d spend a minute to share my experience w/ Colleen & Mark. Absolutely INCREDIBLE. I’ve been looking for this very type of truck for 2 weeks on line before I found Handpicked Western Trucks. After talking to both Colleen & Mark, I instantly knew I was buying the truck before I got off the phone. I found the truck to be exactly the way they described it & I just couldn’t possibly even begin to find the words to tell you the difference between going to any other car lot I’ve ever been to, compared to Western. It truly was a pleasure dealing w/ somebody in the used auto sales business who are so personable, honest, hospitable & knowledgable about diesels. I simply cannot believe anybody could manage to find the time to find any 2002 model vehicle in 2008, that looks & feels brand new & to have sold it to me @ such an incredible price. I FEEL GUILTY!!! I’m sure you, too, will feel as happy as I do about my truck & would feel as strongly as I do about telling others about Western. Thank you so much Mark & Colleen! Thanks to you two, an average Joe got his dream truck he could of never bought new in 2002. Thanks & may God bless you as much as I’m feeling I am right now.
This is a note to say that I am extremely satisfied with the purchase of my 2000 Dodge Diesel from Colleen and Mark at Handpicked Western Trucks. She and Mark were very professional throughout the whole transaction. They called me back when they said they would, they were available for a test drive, they allowed me to have the vehicle checked out prior to purchase and answered any and every question that I had. They are both honest and have an excellent manner with customers. I am 110% satisfied with my experience at HWT and with the vehicle that I purchased. I would be happy to serve as a reference for any potential buyers.
This is my third pick-up I’ve purchased from Handpicked Western Trucks. Colleen and Mark go out of their way to fit the right truck to the right person. This is the only dealer I will deal with within a 500 mile radius. Very pleased!
I was very impressed with the service I received at Handpicked Western Trucks. They were very knowledgeable and helped me get exactly what I was looking for to meet my needs. Very honest and down to earth.
Very kind and friendly. Beautiful location. Owners were very honest, church going people. Warm and pleasant atmosphere. Highly recommend.
Cheryl P and Isiah P
Our recent purchase of a Handpicked Western Trucks was a great buying experience. High Quality Vehicles, upfront and honest, and good to deal with.
Great people to deal with. Everything represented online was true. No surprises at the dealership. Mark spent time with me on the phone and addressed all my questions. At the office, Candi was outstanding.
Richard and Sara T.
Handpicked Trucks provided the best buying experience I’ve ever had. All the employees and staff went beyond the “call of duty” to answer all my questions and assist me with my needs. I will refer all of my friends interested in diesel trucks to this dealership. I hope to do business with the folks at Handpicked again.
This is the truck we have been looking for and these are the people that we trust. Very informed, very easy to communicate with and helped the buying process move smoothly. Thank you so much!
The picture tells only part of the story, almost the last chapter in a story started in 1999. I began looking at the Handpicked website daily, in fact it was my home page so I always had an eye on the latest offerings. My ’93 was showing signs of rust and I knew I needed to do something. I had found what I thought was the perfect truck, a white square body ford and the only issue was auto locking hubs but I knew I could fix that. I called to make an offer days after it hit the website and Colleen told me, it was sold and on the way to Florida. I thought, how could someone have gotten to Virginia so fast? Colleen set me straight, the truck was bought solely on the web pics, lengthy conversations with Mark and most importantly, their reputation. The transport was on the way to ship it out!
I now fully appreciate that. I bought the 97 F250 based on web pics, conversations and again, their reputation. I am another happy customer that would tell any prospective buyers, that what you see is what you get. Mark and Colleen are absolutely wonderful. They were open on a Saturday morning to accommodate my arrival even though it was the beginning of a 10+ inch snowstorm. While this was not ideal conditions for looking at my new truck and making that critical “yes” decision it was a great test of the four wheel drive. I was concerned but the truck was GREAT and has been a joy for the last 5 months. My only regret is that I waited so long.
Recently I saw a similar truck at a local ford dealer, 97 F250 extended cab with the 7.3. I had to stop and look! The outside was great until you looked underneath! There is absolutely no comparison between the condition of the local offerings here in CT to what Mark and Colleen bring to the market. I am incredibly happy with my purchase and gladly share the information with the many folks who admire the truck! Hopefully the referrals pay off.
Keep up the great work!
The trucks are just as advertised. Very clean, well cared for, and truly hand picked. I had a very pleasant experience and will be back again.
Colleen and Mark were both very easy to work with, the truck was what I was expecting and I was very pleased with my purchase.
Dear Mark & Colleen, Just wanted to let you know how happy I am with the truck. I had a very specific truck in mind and was having a hard time finding it. Once I came across your website I had several to choose from. Between the website and Mark’s truck knowledge I was able to narrow it down and choose the perfect One. Thank you Mark for the many phone calls and Colleen for making the transaction a smooth one! All the best to you both.
Mark and Colleen were wonderful to deal with. It made truck buying a pleasant experience.
I have followed HWT website for years admiring the beautiful trucks. My 2001 F-250 with 623,000 miles succumbed to some rust and I had the opportunity to purchase a vehicle from Mark and Colleen. It was a delightful experience.
I came to look at the vehicle. It was everything they said it was. No funny angle pictures to hide things. No hidden pricing. A family oriented type place. If you want it you buy it, they don’t try to get you to buy something you don’t want.
Back in 2011, my husband and I bought his suburban. Now the time has come, it’s my turn. We are repeat customers & friends and couldn’t be more happier - tickled burgundy. Things happen for a reason, thank goodness for Handpicked Western Trucks! We’re from Canada - Candi made the transaction so simple and worry free - Thank all of you!
I could not be more pleased with my experience buying my truck. Mark and Colleen were very helpful in answering all my questions about my diesel truck. Mark always answered my various questions and several times he would walk to the truck to answer a specific question. Colleen made the transaction go very smoothly and was very helpful in faxing all the paperwork, and I bought my truck without even seeing it. When I went to pick up my truck things went very smoothly until I locked the keys in the truck! We had a good laugh and AJ quickly had the door open and ready to go.
I found Handpicked Western Trucks to have a nice inventory of Diesel Trucks. The staff has been knowledgeable and helpful for me selecting my 1996 F350 Powerstroke.
What a great experience buying a 2002 GMC Duramax. This is my 39th vehicle so far of which 10 were new. I have only purchased four vehicles sight unseen. Three were new and purchased in the Untied Kingdom and picked them up overseas. Have looked at Handpicked Western Trucks website for a while and just based on customer comments looked at the fantastic pictures and put down a deposit. Karen was very helpful in sorting out all of the arrangements and after a deposit; reserved the GMC. Had a nice train ride through the beautiful 80 degree fall day and Mark met me in Culpeper VA and had the truck with him. He takes excellent pictures and they do not lie. GMC with 239000 miles looked better than some of the new vehicles I have taken off of car lots. Karen prepared the final paperwork and Mark explained how to work the 4Wheel drive. Drove about 150 miles home and went to see my mechanic, Ben, and he said do you know you have air suspension? I said no but that is a bonus. He took a picture of the Official Recovery Vehicle for Ford 6.0 vehicles and thought that was great. Ben could not believe how clean the truck was. Will highly recommend Handpicked Western Trucks to anyone where ever they may be. Mark is a specialist and knows Diesel 4 Wheel Drive fantastic trucks. Put diesel fuel in today to estimate MPG and it was 20, about the same as my Convertible. What a great deal, thanks for finding the 2002 GMC Mark and Karen for all of the arrangements for delivery.
Saw the pretty truck from the road, everyone very friendly and helpful.
After hearing about Handpicked Western Trucks from a guy at a campground in Indiana, I visited their website. I was stunned to find so many older body style Fords that were in such great condition. I am very happy that I found this dealership and was very happy that I had the privilege to deal with such great people.
Battle Ground, IN
Customer service was great--very professional and honest. Vehicle was in great condition. Would recommend this dealer to anyone in need of a vehicle.
The experience of buying at Handpicked Western Trucks was terrific. No pressure. Mark and Colleen gave me the opportunity to think about what I wanted and what I wanted to do with the truck. This is my first diesel truck. Mark and Colleen assured me I’ll never want to go back to gas. Thank you.
I sold Mark a 2002 F-350 truck. I found him very easy to deal with. He was up-front and very polite. He had a mechanic go over my truck before he bought it. If he goes over every vehicle like mine, he is selling good vehicles.
Madison County, VA
Mark and Colleen are very pleasant to work with and did everything possible to make our truck buying experience as smooth as possible. They are very knowledgeable and easy to work with.
John & Amy K
I first heard about you from a buddy at work who bought his truck from you. I respect his opinion and so checked your website. I believe I was treated very well almost family. Everyone was helpful and friendly. I gained a great deal from your knowledge and experience. I have already recommended you to a friend who will be shopping soon.
I had been going by Handpicked Western Trucks for 4 years on the way to and from DC, so we knew we would check it out when I was in the market for a truck. As luck would have it, I was in Florida on business when my wife sent me a link for a 1995 F250. She even offered to go up and check it out. But I said, no, I’ll stop by Saturday morning on the way down from DC. That was when I learned, "IF YOU SNOOZE YOU LOSE!!!!" Of course it was sold already.
So fast forward about 2 months and I am on my way down from DC, stuck behind an oversize load blocking 2 lanes on 29, and I see a new truck there. So I stopped and thankfully was the first to make an offer, and I got it!!!
Great truck and great people to work with! Many Thanks!
For retirement, wanted the right truck to travel and be able to take our camper & trailer as economically as possible. Looking for the right truck..was given Handpicked Western Trucks LLC as a spot to look. They had exactly what I wanted & the product is exactly as described. Great people to do business with.
Update: Colleen and Mark, Went out to dinner with friends. Decided to take the truck to show them since I have not driven it since we got home. Just have to say, "We love our truck!”
Bob and Deb F.
The buying experience was great. These trucks are top of the line trucks. I will certainly speak to Handpicked Western Trucks first, should I need another truck. These trucks are truly "cream of the crop".
I really appreciated the help in finding the right vehicle, as well as the honesty and integrity involved in the transaction.
2002 Dodge 2500 purchased on April 6, 2012 by a customer in Germany.
Staff very helpful and honest, also very well educated about diesels which has been very helpful to me buying my first diesel truck.
This is my second 7.3 purchase from Mark and Colleen. I still own my first F350 7.3 2001 and she is running strong! I always wanted an F250 7.3 and was looking last week when I saw HWT had one for sale. Mark and Colleen were wonderful and we made the deal happen. Mark and Colleen take pride in the products/vehicles they sell and it shows. I can say with 100% confidence that if I ever need another solid truck Mark and Colleen will be the first place of business I look to! 7.3 Rules! Keep on Trucking,
Thank you so much for a great buying experience. It’s refreshing to deal with people who don’t pressure you to buy, but let the truck sell itself. During my test drive with Mark, it felt more like shooting the breeze with a buddy as opposed to dealing with a car salesman. I will definitely recommend your dealership to anyone I know that is looking for a great truck.
I feel that the description and presentation of their products are done in an honest and friendly manner. I would recommend this dealer to anyone who wants to avoid the hassle of a big time dealer.
This is a no nonsense dealership. Everything I read online about my truck was true. Great people to deal with. This was a wonderful buying experience.
George S., Jr.
I am very impressed with the customer service from Handpicked Western Trucks. Mark and Colleen were so helpful in my truck purchase. The truck is exactly as they represented it to be. I didn’t realize I would find the truck of my dreams, but I did find it with them. I will spread the word about their business and I would definitely buy from them again. The truck is magnificent.
After months of driving to dealerships, looking at Craigs List, Ebay, and Trading Posts for the exact F250 Super Duty diesel pickup I wanted, I almost gave up. So I did a few last searches on the internet and found Handpicked Western Trucks - and the trucks on the web site looked clean, and prices looked right on. So I made the call, spoke to Mark, and he showed me the truck I was interested in - a 2000 F250 Super Duty with the 7.3L PowerStroke, extended cab, 4x4. Instantly, after driving it, I knew it was perfect! I couldn’t believe it! So we sealed the deal, and after having it inspected, Mark & Colleen told me that the technician found a leak from the transmission - something they didn’t have to mention at all!! “A dealership with my best interest in mind? That’s impossible!” I thought. Well, after having their mechanic repair the leak, re-assured me that it was true - Mark and Colleen were determined to ensure I had a quality truck. They could have easily let me drive home and never mentioned it, but their character and honesty came out. This is the first time I’ve ever had absolute confidence in a dealership, and as far as I’m concerned, it’s the only place to buy a diesel pickup! Thanks again Mark and Colleen for your hard work in getting me squared away with my new truck. I hope this new year holds record sales for Handpicked Western Trucks!!
Piney River, VA
Thanks for all your help. My man is a happy camper!
I was very pleased with the service I got from the owner of the company. There was no pressure and no gimmicks. He was straightforward & Honest. When it was time to Buy, the owners wife was just as Honest and straightforward. She was willing to talk to me and work with my situation. She gave me a good deal that I believe everybody was Happy with. Thank you ! Mark & Colleen, owners of Hand Picked Western Trucks. LLC.
Jesica J. and Jeremy C.
I am a long distance buyer and very happy with my choice. The truck was described to me in full detail over the phone with no surprises. Handpicked Western Trucks is very trustworthy and I would recommend them to anyone.
Mt. Pleasant PA
Mark & Colleen were very friendly & helpful for me, nice to deal with small business rather than Large dealership. Truck was in excellent condition just as described on web site.
My wife and I have been shopping for a truck and travel trailer in every way possible and simply could not find exactly what we wanted. When we heard that Colleen and Mark had trucks for sale and a fifth-wheel for sale on their lot, we decided to drive two hundred miles to look at what they had. The trip was so rewarding for us because we purchased the fifth-wheel and a truck to pull it with. This purchase could not have happened if it had not been for the negotiating that Colleen did for us. She was so helpful in giving advice to us on what we should do and Mark was so nice in helping us with the hooking up and towing. We will always be grateful to them. They will certainly be our first choice dealer if we ever decide to purchase another vehicle. Their effort, professionalism and honesty has certainly created a bond that we’ll always cherish and respect forever.
Skip and Jackie T.
A very pleasant and enjoyable experience. Every time we have visited, we were treated very courteously. Always pleasant and very knowledgeable. I would recommend anyone looking for a truck to come by or call to see what is available.
We have had a wonderful experience, the service was excellent. They truly take their time to look for a clean truck. We are very pleased with the find, it was exactly what was said and what we were looking for.
New Kent, Virginia
Handpicked Western Trucks were nothing but helpful and perfectly understanding of my needs. They were very honest with their information in regard to the trucks I was comparing. If asked where to go to buy a reliable truck, I would direct everyone to Handpicked Western Trucks.
Victoria S. and Otto
Great experience, awesome customer service, and a nice American family atmosphere! Buying a vehicle is always a hassle but it wasn't at Handpicked Western Trucks. Mark and Colleen, thanks for your patience and service. Already telling lots of people where your dealership is located.
After a horrible experience with another dealer in the area we came to Handpicked Western Trucks. We found the friendly, honest atmosphere welcoming and relaxing. The quality of trucks were just as they were stated on the website, and the prices were excellent. We had a very relaxed and stress-free deal and left with an excellent quality truck that we will enjoy for years to come.
Roger & Celeste B.
After 2 years of searching for the right vehicle for me, I decided on a Diesel. I have several family members who own them and can’t say enough about their performance. The Cummins Turbo Diesel was my first choice. I searched locally and discovered that they were extremely expensive and hard to find. I started researching on the Internet and ran across Handpicked Western Trucks. I began to check their inventory regularly. I read all of the comments and when the time was right and the funds were available I headed out to Leon, Virginia about 3 hours away. The countryside was nice and so were the Owners of Handpicked Western Trucks. They showed attention to detail, knowledge of their product and a willingness to go the extra mile. A month has gone by and I love my 2004 Dodge 2500 4 door with an 8ft bed. But I would have to say that my favorite part would be hearing that Cummins Turbo Diesel crank over every morning. I even let my wife drive it!
Hi Colleen and Mark, I am writing to let you know that we arrived safely back in Sharon at about 8:00 last evening. Your directions to avoid the traffic were perfect, and the suggestion to stop at Cracker Barrel was excellent. Above all, I just want to thank you for your hospitality. The entire experience of buying this truck could not have gone any smoother, and the truck ran fantastic on the six hour trip back. Best of luck to your business in the future.
(Ps. Say hi to Lucy for us.)
Our experience at Handpicked Trucks was very positive. When we came to look at trucks we were not pressured or pursued but they were always available to answer questions. We felt personally taken care of throughout the entire process of purchase. This is the warm mom and pop experience not the impersonal large dealers. I would recommend Handpicked Trucks to anyone who wants to buy a diesel truck, experienced or first-time buyer like us. We were sold a beautiful truck.
THANK YOU! We drove the truck home to PA and everything went well. We are very happy with it. Will make a great truck for our pick-up camper as well as around the farm. Was a very good experience meeting you and doing business with you. God Bless You. We wish you a truly wonderful Christmas Season.
We were riding by, came back to look at this truck. We liked it and after some debating, we came back to buy it. Two other gentlemen were looking at it, so we bought it just in the nick of time.
Thomas and Goldie M.
Drove by while going to a restaurant and also by another friend who purchased a truck there. Everything that was discussed was helpful and thorough. Very good experience.
We saw Handpicked Western Trucks in travels up and down Rt 29. We were in the market for a truck and had looked around locally for a while. We live fairly close by and remembered seeing the nice trucks outside so decided to come here and look. They had just the truck we were looking for. Mark answered all our questions and explained things we hadn’t thought of. Colleen was delightful and we felt very comfortable doing business with her and Mark. Highly recommended by first-time truck owners for honest, low pressure sales of trucks that are as described, if not better.
Colleen and Mark were great! Mark told me about the truck before it was advertised and I immediately told him to hold it! I plan to move "out west" when I call it quits from the job, plan to explore the wide open spaces. "Hey Mark, keep an eye peeled for a nice one-ton.
St. Louis, MO
The entire experience was wonderful. The truck was even nicer on the lot than we could have hoped for. Mark and Colleen were a pleasure to work with. We would definitely refer a friend.
Cassandra & James M.
Colleen, Thanks for the patience when we were there, you were very helpful.
We came from Detroit to get a Chevy 2500 after hearing great things about Handpicked Western Trucks from a family member. We were 110% satisfied with Mark and Colleen’s customer service. They answered all of our questions and went above and beyond to make sure we left happy. We highly recommend anyone who wants a quality diesel truck to check out Handpicked Western Trucks.
Royal Oak, MI
Looking for a Dodge 4x4 12 valve for my son for 2 ½ years. Finally finding one through Handpicked Western Trucks made my son’s dream come true. But finding a 10+ 1996 Dodge diesel wasn’t easy. Plus dealing with a 10+ Dealer was another dream. These people will go the extra mile for you, plus their trucks are out of this world. Thanks a million Mark & Colleen for such care –
We had an awesome experience. Colleen stayed after hours to assist us since we had a long commute. The truck was in wonderful condition. The pictures didn’t do it justice. We would definitely recommend Handpicked Trucks to anyone.
P.S.: You guys will be the first place I’ll come to for another truck and my first suggestion when someone asks where to go for a great truck.
Colleen and Mark,
Judy and I want to thank you for the courtesy shown us when we were on the lot looking at all those trucks. When we came up on December 31st to look we had no intention of buying, but Judy saw that green Excursion and no more needs to be said. Since we picked it up in January, and had the air conditioning on for trip back home, it has been to South Carolina and it was a very comfortable ride. The guys at work get a kick about “Real Trucks don’t have spark plugs.” Thanks again for being like family.
Rusty and Judy J.
I passed on a 2007 Dodge Ram 4X4 dually that was 15 miles from my house to drive 420 miles to buy from Handpicked Western Trucks. I think that says it all.
East Canton, OH
Thanks for the picture Colleen! I just talked to Jon and Kenny and they said the truck is beautiful! I bet Jon is a nervous wreck driving it home, it's a lot bigger than the Neon he drove down ;o) Thanks for all your help getting everything in order to purchase the truck, we will have a lot of fun with it. Our kids want to sit in the driveway and watch a DVD in it, the DVD player is their favorite part of the truck! Thanks again!
Jon's wife, Brandy
East Canton, OH
Best dealer ever to work with. Honest professional people with great values. Great Experience.
Our story begins in the summer of 2005. While on a camping trip we kept passing by this place called Handpicked Western Trucks. The vehicles looked nice and while not in the market for a new truck my curiosity got the best of me so we went in. that’s when we first met Mark and Colleen. First impressions are the best and we felt they were very nice down to earth people. I was having trouble with my truck at the time so Mark offered the use of his garage for shelter while I fixed it as it was raining at the time. This is a man that I had known for 20 minutes. That kind of offer to a total stranger is not common where we come from. I also couldn’t believe how nice the trucks on his lot looked. Fast forward 5 years to Feb. 2010. While on a getaway to Pennsylvania we thought we’d stop by and say hello. We sat around and talked a while and that’s when I asked Mark if he ever came across a particular vehicle I was looking for. Being from Canada with so much salt on the roads older vehicles in good shape are rare. He said not often but he would keep an eye out. We ended up going out to dinner that night and he wouldn’t let us pay. October of that year Mark called to say a man had stopped in to see if he knew anybody that was interested in his truck. One like I was looking for. Long story short after a few calls he decides he didn’t want to sell after all. Disappointed but what can you do. Feb. 2011 and another trip to Pennsylvania and a stop by Mark and Colleen’s. Another afternoon chat followed by dinner and this time I made sure we paid. I told him we were still looking and he said he was too. April 1, 2011 Mark called to say he found our truck. I made him confirm it wasn’t an April fool’s joke. A few phone calls and about 4 weeks later we found ourselves driving to Virginia to get our new truck. Colleen handled the deal and everything went extremely smoothly. The moral of the story is if you have something in mind give them a call. Who knows you might luck out like we did. It took a year and a half but we got exactly what we wanted. This truck will last us quite a while but there is no doubt in my mind the next truck will be coming from them also. You can’t beat the quality. But more importantly we made a friendship that we will cherish and we will visit them as often as we can and that’s hard to come by. Oh and the vehicle? A 1999 Chevrolet Suburban diesel.
Cyndie and Mark
Markham, Ontario, Canada
I had been looking for the perfect truck and had no luck anywhere until on-line and happened by Handpicked Western Trucks. The truck was well taken care of and well displayed. The customer service was portrayed in the best of all aspects in the purchase of this vehicle.
Mark, Colleen & Candi
I can’t thank you enough for the kindness that was extended to me for holding the truck of my dreams while I was in Afghanistan. I was online and found Handpicked Western truck. So from me Camie and Diva we thank you. I only enjoy it for a short time before returning to duty.
May God Bless You
Thank you for the opportunity to purchase our truck from you. The extra effort to "hold" the truck for us for the extra time allowing us to arrange schedules, was very much appreciated. The 900+ mile drive to your facility has proven to be a very pleasant overall experience. I have never purchased a vehicle unseen before, but I had that "gut feeling" Handpicked Trucks was very honest, and upon arriving and seeing the truck and meeting Mark and Colleen, ... my "gut feeling" was right. Thanks for everything!
John and Debbie F.
This is my third truck from Mark and Colleen. Selection of fabulous trucks and great service and help in getting my trucks. No sales pressure and delightful folks to deal with. If you are in the market for a diesel truck I highly recommend Handpicked Western Trucks.
Recently as I was driving south on Route 29, a truck at Handpicked Western Trucks caught my attention. The business was closed at the time and since I live 40 miles away, I asked my brother who lives in the area to check the truck out. When he called me to tell me about his findings, I took note he had as much to say about Mark and the business as he did the truck. A day later, I also went by to look at the truck. I learned a lot about the business in short order. I now understand what is meant by handpicked trucks. I can assure anyone that no substandard vehicles will ever be sold through Handpicked Western Trucks. All vehicles are of good quality, one just has to decide which one of the current inventory they want to purchase.
Mark and Colleen are remarkable people. Their way of conducting business reminded me of the way most businesses operated back in the 1950’s. I just knew that whatever they told me was factual. I enjoy doing business with honest people. Mark and Colleen meet that requirement with room to spare. They are just as interested in being honest as in making a sale. After all, with honesty being number one, the sale will happen anyway. Many thanks for a pleasurable business experience. I will gladly recommend Handpicked Western Trucks to anyone.
Robert & Doris G
Mark and Colleen Grehlinger, the Handpicked Western folk, are
nice and courteous
Great to deal with
treat you with respect
will go the extra mile for you if needed
I wish all dealers were as helpful
as they were to me.
Hi Colleen and Mark
Please find attached a few pictures of my Dodge Ram in Switzerland. I did another 10,000 miles with the truck without any problems. I'm very happy with the truck!
Looking forward buying another one for a friend of mine.
Thanks again and best regards from Switzerland
Searched the internet for weeks and found Handpicked Western Trucks to be the only dealer to have exactly what I was looking for. Mark and Colleen were very friendly and helpful!
We live near Handpicked Western Trucks and have often stopped to look at the really nice trucks on display. The owner, Mark, has always been willing to take time to answer questions and talk “truck” with us. We recently purchased a 1997 Ford pick-up from him. The truck was in wonderful condition! All the trucks we’ve seen there are top quality, so making a decision on which one to buy could be a challenge - but we found what we wanted, and the price suited us. Mark’s wife, Colleen, handled all the paper work, making an easy transition for us. It was like dealing with good friends.
Carl and Carol N.
Great people, great trucks and easy buying experience.
I stumbled across the Handpicked Western Trucks web site four and a half years ago and continued to return on a weekly basis ever since, lusting after the perfect vehicle to fulfill my full-size American diesel pick-up dreams. In December of 2012 I had a narrow window of opportunity in which to purchase the truck, fly back to Virginia and make the return trip to my home in California before the start of the new year. Winter weather aside, the timing for securing the truck and driving back across the country required flawless operation.
Colleen and Mark assured me that my truck would be waiting in turn-key condition. My first impression was amazement at how a fifteen year old vehicle could exist in such “new” condition. The body was straight and clean inside and out and the mechanics were tight and thoroughly solid.
Adding to the quality of my purchase was the friendliness and openness with which the Grehlingers conducted themselves and represented their product. Buying a truck from Mark and Colleen was more like buying from family rather than strangers across the continent. I’d certainly love to buy another truck from them, but with a 7.3 Powerstroke, all you need is one, it will last forever. And I sincerely hope Mark and Colleen do too.
This is our second purchase. We have been well satisfied and enjoy doing business with Mark and Colleen.
Steven and Marcia H
We were very impressed with the prompt and efficient service we received when purchasing our diesel truck from Handpicked Western Trucks. We felt comfortable and at ease with the company and their product from the moment we stepped on the lot. Thanks a million!
Malon and Marianne A.
My son, Adam, purchased a truck from Mark & Colleen in January and is thrilled with it. When I decided that the time was right for me to get a truck I knew right where to go. My wife called Mark to ask him to keep an eye out for what we had in mind and he had just purchased a truck that he thought was right for us. Turns out he was right- by that weekend it was ours. Once again Mark & Colleen came through for our family. Even our mechanic was shocked at how clean the truck was when he did the Maryland inspection. Thank you both for everything!
Saw the ad in the “Big Truck Trader”. We wish you were closer to D.C. area. We felt very comfortable dealing with “HWT”, they were very honest and trustworthy people. We felt comfortable and happy with our purchase and will return for our next truck.
Bill & Barbara M
My friend told me about Handpicked Western Trucks, he told me that the trucks were very clean at this dealer.
No big Hoorah or pressure, like Chevrolet or Ford (franchise) dealers. Every question I asked about the truck I felt I got an honest answer from Mark. I felt assured that he wasn’t guessing and had full knowledge of what he was selling.
When I arrived I was happy to find the truck looked much nicer in person and very nice and helpful people that helped me purchase my truck out of state.
Chester Springs, Pa
Thanks so much Colleen! Those pictures look great! We had a wonderful trip home, and really like this truck. Thanks for a great automobile purchasing experience, and we will definitely send people your way!
Jim and Nancy
I bought a 97 F350 and was very pleased with the importance of customer satisfaction. I would recommend Handpicked Western Trucks to anyone.
It was great doing business with Handpicked Western Trucks. They were extremely helpful. They took the time to answer questions. I feel like they are very honest and have great integrity.
This truck was sold to Stefan N. and is to be delivered to his home town of Kreuzlingen, Switzerland.
1. Our experience has been great. HP Western has been every bit as good as it’s outstanding reputation. We could not be more pleased with both the vehicle and the price, plus service was great.
2. Both our son and we have been pleased with our transactions and we would highly recommend HP Western to friends and family without reservations.
Keep up the good work!
Jim and Leann F.
It’s great to find honest people to buy a truck from. We traveled from Michigan and it was everything it should be and better. I plan on being a repeat customer when it comes time.
Jack and Sylvia M
Norton Shores, Michigan
Purchasing a truck through Handpicked Western Trucks was a great experience. Mark and Colleen were fantastic to work with and the trucks are even better in person than on the website! Many thanks.
We had a wonderful experience buying from Mark and Colleen! Everything that was told to us about the truck by Mark was true. Thanks, Mark & Colleen, for your great service!
Jeffrey & Erin W.
Excited couple with their new truck purchase going to Alaska!
Honest, no pressure sales and hard to find quality trucks are exactly what we found with Handpicked Western Trucks. My many vehicle purchases have left me bitter from dishonest sales tactics and poor service. Mark and his staff have renewed my faith that there are still honest businesses. I look forward to our new truck pulling weight through the Rockies and up to Alaska! Thanks again Mark!
Virginia Beach, VA
We have been to many dealerships and looked at dozens of trucks and couldn’t find just the right one. We pulled into Handpicked Western Trucks and looked at a couple of trucks on the lot. A white truck parked at the side caught our eye. We called a couple of days later and got more info over the phone. They have been so helpful and patient. We came back in the rain and test drove the truck and signed papers that day. Thank you Colleen and Mark for a very comfortable buying experience. I am sure one day we’ll be back to buy another diesel!
William & Stacy C.
I took a bus and two planes to get here just to buy one of your trucks. I have been looking for a pickup like this for almost a year! Easy to deal with and a pleasure doing business with.
Just wanted to shoot you this photo of our new rig we used last week. Very happy with the vehicle and it tows our trailer perfectly!
All the best,
We were truly very pleased with the thorough service and enjoyed the experience (of buying two vehicles, “his and hers,” from Handpicked Western Trucks). Mark and Colleen were great to work with - very flexible. There was no pressure to buy, just good information and a willingness to meet our needs. The trucks are great and excellent buys! We were so pleased to find friendly people who specialize in diesels!
Tim and Julia T.
Great customer service! Great people to work with. We are local buyers, but would definitely have driven long distance to buy a truck here. The people here make your buying experience easy and they make you feel at home. I would definitely buy here again!
Ryan and Sherry G.
Mark and Colleen,
Hope you and your family enjoyed the Thanksgiving Holiday. Here is my story for you to post on your website about my purchase. After hours and hours of research on the internet I decided the truck I wanted was an 05 or 06, mint condition, low mileage Dodge with the 5.9 Cummins Diesel, 4 x 4, Quad Cab, manual 6 speed with a long bed. I searched every Dodge Dealer within 250 miles of my north central Indiana location and found nothing that met my criteria. I was about to give up when I found the Handpicked Western Truck website and there it was, the exact truck I was looking for. I was skeptical at first and really didn't want to make a 1,400 mile round trip and be disappointed. After reading all the great comments from other buyers and talking to both of you several times, I decided to make the trip. So I convinced my youngest son and one of his friends to make the trip with me. WOW, the truck was better than you described. After a test drive we started the paper work, about a fifteen minute process, and we were done. The whole experience could not have been better. My son later told me, Dad that was fun, I really had a good time. If you're looking for an honest, ethical truck dealer, my advice to you is to go visit Mark, Colleen and Lucy at Handpicked Western Trucks because they are TRULY HANDPICKED TRUCKS.
Randy, Nathan and Dan
I recently purchased a used diesel truck from Handpicked Western Trucks. Now, I’ve purchased several vehicles during my lifetime and I can honestly say this was the best buying experience I have ever had. When I went to check out the truck Mark and Colleen had listed on their website, I was truly impressed by the reception I received at their office. They met me outside and had the truck sitting up front for my immediate inspection and it looked just as sharp as it had on the web. When I asked about a test drive, Colleen handed me the key and let me take the truck out alone, making the statement “the truck should sell itself, not us talking about it.” The truck was everything they had indicated and I immediately began the arrangements to buy the truck.
Mark and Colleen were extremely helpful throughout the entire process. They worked out the arrangements for me getting the finances to them, let me take the truck for an independent inspection and just all around were very easy going to work with.
I would recommend to anyone that is looking for a good truck to check these guys out. They believe that the customer should be treated the way they themselves would want to be treated. You can’t ask for a better business attitude than that.
Driving past and seeing all those trucks on the hill - just had to stop in! Found my Blue Ford F250 diesel. Mark and Colleen were so helpful and made everything go easy! Love my new truck!!
Well, long story short. I've been watching every website I could think of for the '95 - '97 Powerstroke crew cab shortbed. Although I was nervous making a long distance purchase, the truck really turned out to be everything Colleen said it was. It is awesome. I'm done looking. Thanks a bunch!
Chuck & Betsy
Thanks Mark, Colleen, and Candi for a wonderful first time diesel purchase experience. Love the truck, and will be back for another next time. Your integrity and service have made me a life-long customer.
My experience with Handpicked Western Trucks will be something I’ll remember for a long time.
Not knowing exactly what I wanted in a diesel pickup, I went on-line to begin my investigation. When I stumbled upon the HWT website I knew that I wanted to meet Mark and Colleen and see what they had to offer. From our first meeting, I was blown away by the courteous, helpful, and honest manner in which they operate their business. Mark and Colleen did their best to help me figure out exactly what type of truck would be most suited to my needs and were not at all pushy to try and sell something to me.
Mark puts the same careful attention into each truck that they bring in and all trucks go onto the lot well serviced and thoroughly detailed. One particular truck had caught my attention when I first saw it online, and as Mark patiently answered my questions and I learned more about that truck, it seem like just the vehicle I was hoping to find. After a second visit to their lot, I decided that this was indeed the truck I wanted for my first diesel pickup.
Having never purchased a vehicle from a dealer before, I was very thankful for Colleen’s expertise in walking me through the needed paper work. By the following weekend I was driving my first full size pickup back home!
Thank you so much, Mark and Colleen. Something tells me that I will be back in the future for another outstanding Handpicked Western Truck!
The truck is what they told me it was. They showed me every picture and background check on vehicle. There isn’t a truck here that wouldn’t be a truck you would be happy with.
I just wanted to express my extreme gratitude and appreciation for such a great buying experience. I finally decided to sell my gasser truck and take the step into the diesel world. I had a very specific truck in mind so I have been looking for quite awhile with no success. I looked at a lot of trucks online and then in person only to be GREATLY disappointed with what I seen in person. I finally found an ad you placed on line that led me to your door step. Every truck on your lot was impressive and the best looking I have ever seen on a used dealers lot. Truth be told (don’t take offense) I was trying everything I could to not buy from a dealer. This is because most dealers don’t take the time and care to sell good clean vehicles. They are in it for a quick sale and buck. This was not the case when I came to you.
Since this was a used truck and I had no knowledge of the previous owners maintenance schedule I took it to the dealer after my purchase for a complete service. The only comments from the technician when I picked it up was what a great truck from paint to milage. He also stated it had obviously been well maintained.
So thanks again and if I ever have to buy another diesel I will come and see you.
Previous diesel owner and very satisfied with previous vehicle and sure this one will be good and serve me well. I recommend anyone to check out Handpicked Western Trucks.
After hearing about Handpicked Western Trucks from a friend, I decided to check out their website. To my joy I found that they had the truck that I had been looking for. After a short ride to their business I had the pleasure of buying the F350 from them. The truck is in great shape, great people to deal with. In the future I will recommend them to anyone looking for a good quality truck. Thanks for a great truck.
Keith and Anita R.
Stuarts Draft VA
This is my third vehicle from Handpicked. Excellent dealer. Pleasant experience. Could not be better. Great folks!
Mark and Colleen treated me like family. That’s a good thing! A pleasure to work with real honest folks. After being tossed around at other dealerships, Handpicked Western Trucks was a no haggle, no hustle way to buy the truck I was looking for. If you’re in the market for a diesel, come to Handpicked Western Trucks and feel the difference for yourself.
We found the website by luck and had lots of fun dreaming about all the options. Then, one night we found the one! We called and found everyone was so friendly and helpful that we really will miss seeing them. Great trucks, a fun place to see!
We found this website while looking for a truck for Richard. We found one truck we like and moved a little too slow and it was sold before we got to it. We saw this truck on the website Friday morning and drove up from Charlotte, NC to buy it on Saturday. The truck is exactly what Richard needed and is in wonderful condition. Mark, Colleen and Karen were excellent to deal with, and made the whole process easy for us. The truck was everything the website represented it to be.
Richard and Jodi H.
Candi was great to work with. The process of purchasing our vehicle was fast & easy & everyone was friendly & pleasant. Even though it is a 1998, the truck was spotless & looked brand new. We have been very pleased w/ our experience here.
Chuck & Karen P.
I was very impressed with the quality and service from Handpicked Western Trucks. I was looking for a truck for quite a while and found exactly what I was looking for here.
After so many years looking at the website, finally I was able to buy a truck. Well, not only a truck. A good, beautifully running diesel truck. Not only a diesel truck. A Dodge diesel truck. But the best part of the deal was buying from Handpicked Western Trucks. Honesty and professionalism of Mark and Colleen is above and outstanding. Good people. God keep blessing them. Thank you very much.
This was a good experience for us, we came quite a ways to buy a vehicle sight unseen. We were very leary at first, but Colleen and Mark were able to address our concerns and answer our questions. The truck was as advertised, no surprises, and we’re ready to drive home.
I had only one problem with Hand Picked Western Trucks….I could not decide which of the great trucks to buy. I wanted all of them!!! In fact, six weeks after buying my awesome 1996 F-250 with a 7.3 Power Stroke diesel, I still go to the website HandPickedTrucks.com almost every day just to see what great trucks they have so I can tell my friends.
I could have bought my F-250 sight unseen and been totally satisfied, because Mark shoots straight and tells it as it is, no surprises whatsoever. He and Colleen have earned their great reputation in a niche market of high quality, used diesel pickups. They are honest and trustworthy.
Although I hope to keep my 1996 F-250 for the next fifteen years, I would not be surprised if I trade it back to them in good shape just to try another of their great trucks for sale. The alternative is that I may just start collecting square body F-250 7.3 diesels. I guess I can extend my barn with a few more bays. That might be better than giving up this square body diesel.
Something unbelievable happened the day I picked up my new, used truck. As I drove away, just getting a feel for my Power stroke, I turned on the radio for the first time. Out came the country western song “It’s a truck!” Unbelievable!!! I didn’t even have to tune into the country western channel; the song started right from the beginning the moment I turned on the radio. Now, that is good charma with Hand Picked Western Trucks. If any other buyers have had the same tune play, I want to know. It could not have been an accident. Mark and Colleen just have a special way with their trucks and customers. What a send off. I wonder how they did that?
When you get to Hand Picked Western Trucks, take the time to enjoy the western theme in the office. These are good people to do business with. You will feel it right away.
Farmer, sailor and executive
I recently bought a 2005 GMC. I was worried about buying a vehicle without seeing it in person. Mark & Colleen answered all my questions and set my mind at ease. They gave me tips and gave me helpful advice in getting my truck to south Texas. Once I received my truck, the pics did not do it justice. The truck was like a brand new one. I will be looking at Mark & Colleen for my next purchase in the future.
Mark and Candi,
Thanks for the laid back ease of selling my truck to you guys!!! It is refreshing to deal with no-nonsense people who treat you with respect throughout the deal! I appreciate the fair price I received from you and would definitely refer you to anybody looking to buy or sell a diesel pick-up!
Thank you! (the smile says it all!)
Great buying experience over the phone from Atlanta. Courteous and professional staff extended a warm welcome upon review of the truck. Test drive allowed independent assessment without pressure. Truck was found just as presented on the website!
Our experience at Handpicked Western Trucks was amazing. We were very pleased with how the trucks look. What you see on the website is what you see when you get there. The owners were very nice and we were pleased with the business. If we have another chance to buy a vehicle, it would be with Handpicked Western Trucks.
Bill and Jennifer S.
Our experience with Handpicked Western Trucks far exceeded our expectations. Colleen took care of everything quickly and explained our options thoroughly. This was the best experience we’ve ever had purchasing a Dodge Diesel Truck! We will come back and recommend their great service to our friends.
Billie and Kelley M.
Our buying experience from Handpicked Western Trucks has been very positive. We felt that time and attention was given to answer all our questions. We appreciated that the truck sold itself without the usual dealer experience. We were thankful for the friendly, professional handling of this sale.
Mark and Julie K.
Newport News, VA
This was the most personal experience we’ve had buying a vehicle. Quality not quantity should be the slogan for this business! Well worth the drive our truck was truly “handpicked”!
Shannon & Melissa S
Drive by everyday commuting to work & heard great things about Mark. Such a wonderful experience we wouldn’t change a thing. Everyone was extremely friendly we really felt so welcomed and everyone was so honest.
Adrian & Kristina E
We were local customers - drove by their place of business many times admiring their nice looking vehicles and well-kept place of business. Their friendly, accommodating personality was also a plus at wanting to deal with them. Just knowing that they are open, honest and trustworthy, was also a big factor in wanting to deal with them.
Great people to work with on buying great trucks. All trucks on lot really are in great shape. You won’t be disappointed.
Colleen and Mark are very courteous people. Very happy with this truck, 1999 Ford F350 dually. Very happy I waited for this one. Thank you, Colleen and Mark.
2001 Ford F550 purchased April 4, 2012 by customer in Cape Cod, Massachusetts
When I showed up here after viewing the internet and the vehicles, everything was as it appeared and then some. All the business was excellent on the phone as well as in person. The trucks are very clean and well represented. I could not hold my dates correctly but they still worked along with me. Thank you Mark, Colleen and Candi
I am so very impressed and pleased with the truck and the company as being overly accommodating and very pleasant to deal with. I can’t say enough nice about these people. I would not hesitate to purchase another vehicle from them in the future. Thanks again!
If you are in the market for a 3/4 to 1 ton used diesel truck, and want one as close as possible to the way it was when new, this is the dealer of choice!!! I’ve bought exclusively diesel trucks and have owned many. I know of no other dealer that comes close to meeting the quality standards that Handpicked Western Trucks holds itself to! Mark and Colleen are wonderful people who take personal pride in their business/customers. A+++++ rating.
Hi Colleen. Thanks for all your help. You & Mark have a great dealership!! Everything went very well at Motor Vehicle. Hope all went well with your parents. It would be nice to do business with you again in the future. We’ll see. The truck is running great! Donny loves it. Well – all for now. God Bless.
Great trucks at a good price. Very helpful and pleasant.
Thank you Mark & Colleen for such a great experience with purchasing my new truck! I couldn’t have asked for a better place, people, trucks, etc. Personal, polite, respectful & professional explains it all. I will recommend your trucks to anyone I know!
Thanks a Million.
What caught my eye when driving by this dealership was the very clean trucks and how the lot was professional looking and tidy. When I finally stopped in, I found Mark to be as friendly in person, as he had been on the phone. This was my first buying experience in Virginia and it went well.
We are delighted with our experience at Handpicked Western Trucks. We talked with them on the telephone before going to look at the vehicle we were interested in. They were very helpful. When we drove up to look at the car, Mark & Colleen answered all our questions, gave us time and space to evaluate and make our decision. I would highly recommend Handpicked Western Trucks to anyone looking for a good truck.
The trucks at Handpicked Western Trucks are top quality. The service I received while selecting my truck was very helpful. The “country” atmosphere was also better than the “uptown” dealerships.
Stopped at Culpeper Jeep/Dodge told them what I was looking for, they didn’t have anything like that and said drive down the road about 5–6 miles to Handpicked truck they should have what you are looking for. YOU DID!
I have been watching Handpicked’s website for quite some time waiting for the perfect truck for my family. Each and every time I have spoken to Mark and his staff, they have been extremely friendly and helpful. I appreciate the honesty and care that Mark puts into each conversation. You can easily see Mark’s love for quality trucks and the enjoyment he gets out of selling a quality vehicle. What a wonderful experience. Thanks for the new “addition” to my family.
Candi was extremely helpful and honest and was willing to take time out of her day to send extra pictures taken in person. The truck was exactly if not better than it looked in the photos. Everyone was friendly and informative with no pressure at all. The test drive was easy going and with no pressure. Candi was even willing to pick me up from my hotel and get me directions for my drive home. I 100 percent recommend any product on their lot for the level of service and care taken with me.
Mark and Colleen,
Thank you for the excellent customer service and low pressure approach to truck sales. You are the only dealer I’ve seen who combines a genuine passion for diesel with a level of integrity unseen in today’s world. Handpicked Western Trucks answered each and every one of my questions beyond expectation and provided the hard to find truck of my dreams. The Cummins gets better every day!
Excellent company to deal with. Information was clear, concise, and highly informative. Completely professional presentation. I would recommend this company to anyone.
W. Dale O.
Thank you so much for your sincere honesty and your outstanding professionalism. You both are wonderful people. Eva and I would like to thank you both for helping us get our 1996 Ford F250 4X4. We had been looking for a while without any luck. We had found some trucks on line (EBAY) and just didn’t feel comfortable enough to trust someone with this much money without seeing the truck first. I was looking on Google, a search engine, and your name popped up (Handpicked Western Trucks). I saw some really good looking trucks and still wasn’t convinced to buy online. I called your office and was very pleased to talk with you Colleen. You were very knowledgeable about the trucks and made me feel at ease right away. I wouldn’t hesitate one minute to recommend you both. Together you make a wonderful team. Sincere Thanks,
Michael & Eva F.
I have been talking to Mark for over a year about getting a truck. I finally sold my 2005 Mustang GT and bought a 97 F250 from Handpicked Western Trucks. I flew in from San Antonio and when Mark picked me up at the airport it was clear the truck was FAR nicer than advertised. It is a real gem and I would not buy from anyone else. If you want a real truck, call Mark at Handpicked Western Trucks!
Man from Winston Salem NC buys 1997 Ford F250 Crew Cab Short Bed
On December 1, 2007 Colleen and I delivered a 1997 Ford F250 to Mr. “Jay” Cutchin of Winston Salem, NC. He purchased this truck based on our pictures and description, but his most positive reaction upon actually seeing the truck and the subsequent test drive really said it all. Several days later on the phone he exclaimed, “Colleen, the more I drive this truck, the more I like it, but I have a problem with Mark’s MIG scale rating of 9.5. It really should’ve been 9.8!” We commented that we prefer to understate quality and condition and have the customer pleasantly surprised when they actually see and drive the truck. Jay, thank you so much for your business!!!
Subsequent to the above posting, Jay e-mailed us and wanted to say it in his own words. Jay writes about his purchase:
Well - what an experience it was, and a pleasant one, by the way. You know it’s hard for a southern redneck good ’ole boy to trust a couple of transplanted Yankees but I stuck my neck out and did just that. I also bought a vehicle over the phone, after just looking at just a couple of photos - sent these people money even! Can you believe it? After it’s all been said and done, however, I have to say that Mark and Colleen are really southern at heart - they just talk funny. They assured me that I could inspect the truck, drive it and kick the tires all I wanted and if I didn’t like it, I didn’t have to take it. They were extremely accommodating and drove the truck down to NC on a visit to their daughter and her family. (Grandparents are such suckers - they just used me as an excuse). Well - I had a friend (also a TPY from MA - they’re taking over) drive me over to pick up the truck and he also was impressed with Mark and Colleen and was really impressed with the truck. “SWEET” was his remark. After driving it for a month now, it has surpassed my expectations. No dings, rust, faded paint or cracked paint - no blemishes whatsoever. Runs like a sewing machine. The only fault I can find is that Mark’s rating system is too strict - he said my truck was a 9.5 - it should be a 9.8. I drive vehicles until the wheels come off or my needs change. Then I’ll be calling Handpicked Western Trucks once again. This time I won’t be trusting strangers.
Winston Salem, NC
The folks at Handpicked Western Trucks were great to deal with throughout the entire process. The truck was exactly what it was described to be. I will definitely do business with them again!
Back for my 4th Handpicked Western Truck. Do I need to say more? Thanks for the great service.
I loved my first truck so much that I came back for a second one. Great place and great people.
Jason D. with his dad
Royal Oak, MI
We purchased our 1997 Ford F250 7.3 Supercrew on July 31, 2010. We had been browsing for several months and had found the website and thought how nice the trucks looked. Then someone at my husband's workplace recommended Handpicked because he had purchased one from Mark & Colleen and was very happy with it. We started watching the site and eventually saw the '97. It was a difficult decision to let our '02 F150 go, but we needed the 3/4 ton truck to tow our new camper. The truck is in extremely good condition in the interior and the exterior and so far mechanically it is sound. There was absolutely no pressure from anyone, although when they say, "buy it today because it might not be here tomorrow, they mean it! While we were in the office working on the paperwork to purchase the truck, another couple began looking at it and actually asked Colleen about it when we went out to get the keys out of it :-)
We just got back from a camping trip and the truck towed the camper flawlessly and averaged 17 mpg (our F150 averaged 13 mpg)!
Would we buy from Colleen and Mark again? You bet, without a second thought.
Dave & Glenna Hedrick
My experience with Handpicked Trucks has been wonderful. Since we live almost 2 hours away, we did most of the paperwork via email. I was a little uncertain, not having actually seen the truck, but it was actually better than I had expected - it was beautiful, and Mark & Colleen have been very helpful, informative, patient - they are wonderful!
My experience with Handpicked Western Trucks was very trouble free. Truck well worth the long drive. Pictures don’t even do the trucks justice. Definitely a great group of honest people with nice trucks.
Oak Hill, Ohio
Sorry I missed the sale of your listing of a 1991 Dodge regular cab long bed diesel truck with manual transmission. The photos were beautiful. If you come across another 1st or 2nd generation Dodge Cummins regular cab with manual transmission, please call me. I love small manual Cummins trucks!
Logan Receives His First Vehicle Ever on Christmas Day!
Back in late November Logan G. came to our dealership with his parents to look at diesel trucks in an effort to find his first vehicle. His heart was set on a ’97 Ford F250 7.3L Power Stroke black regular cab. Behind the scenes in the office, unbeknownst to Logan, his Dad purchased the truck with the plan to hide it from him until Christmas morning. Colleen said it was painful to watch young Logan leave the lot disappointed that his parents apparently had put off the decision to buy! It was obvious that he was fearful another customer who was on the lot that same day and had test driven the same truck, was going to move in on his “territory”. We got his parents’ promise that they’d send us a picture of Logan with his new truck!!! Sure enough, we received this picture by e-mail around noon on Christmas Day.
Thank you, Merry Christmas.
About a year ago we began looking for the reputable 7.3 Liter Ford Excursion to pull our 34 foot camper. We were referred by my sister and her husband to Handpicked Trucks. They had bought from them to pull their new fifth wheel camper. We needed a vehicle with more room for our "tall" 14 year old twin boys. The buying experience was a pure pleasure. Everything was just as described and pictured on the website. Colleen was very personable. (We didn’t meet Mark, since he was away rounding up trucks!) The Grehlingers have a family style business that made us feel comfortable about our purchase.
We want to make sure to thank Zack, our nephew, for finding the truck listing on-line and telling us about it!
Kelly, Jerry, Caleb & Kyle
After nearly a year of searching on the internet for this particular model of truck in manual shift --- I found the Handpicked Western Trucks website. I found the truck I wanted, then looked at the pictures of the vehicle, in particular the one of the engine compartment, and I was sold.
Then came the problem of organizing the financing from the Cayman Islands in the Caribbean where I work. First Cate and Colleen chatted, deposits got lost in “cyberspace”, then Mark and I chatted. They cut me some slack with timing when money wires kept getting lost! I was used to this coming from Africa where I was a Professional Hunter!! But I am not sure they were!
I have now collected my “beast” and finally met Mark and Colleen face to face. These folks have retained the old style honors, codes and traditions that America was formed on and it has been our privilege and pleasure to do business with them. Mark even put a name on the truck that I told him about: “Dugga Boy” --- Tribal word for the big bad black Cape Buffalo bulls (I used to see in Africa).
I think I scared Mark on the test drive --- you folks drive on a different side of the road around here!
Chris and Cate
Mark and Colleen,
Having visited your site almost weekly for 5 years, I knew the high quality of the trucks you were selling. So this spring, when my Dad in Kansas was needing a "new" truck, I quickly pointed him to your website and told him about one of the trucks that would be perfect for him. The process couldn’t have gone any smoother. You guys dealt quickly and honestly with my Dad and were even very flexible with me on times for picking it up. The drive up from North Carolina was nice and my wife and I enjoyed chatting with Mark during our time at your shop. Thank you for a great buying experience!!
Well, I was finally able to drive the truck out to Kansas a couple weeks after picking it up from you. The truck was absolutely flawless on the 1,100 mile drive! My Dad put the truck to work the very next day on the ranch and is VERY pleased with the truck. I am attaching a couple pictures to show the big smile on his face!
By the way, he loves the hat!
Wake Forest, NC
I just wanted to tell Mark thank you for spending his time educating me today over the phone. I will look locally for the grandpa parting with his pride and joy. Best regards and best of luck in business.
Dale F., Dealer
The truck sounded good in the Truck Trader Magazine. The actual truck was much better than we expected! A great buying experience, with no pressure.
The “PERFECT TRUCK” is what I found at Handpicked Western Trucks, Ford with 5.9 Cummins engine. Thanks to Mark and Colleen for this great truck, the pictures were great but the truck was even cleaner and better in person. The Cummins power is excellent and the quality of workmanship that was put into the change over was remarkable. It looks like factory under the hood. Not one problem since I purchased this truck other than everyone stopping me to take pictures and look under the hood!!
Sam H. and Grandson Joel
Very nice folks, enjoyable and a very family oriented environment. Mark was helpful and very knowledgeable.
Fine company to work with. Colleen and Mark are honest and up front people. A quality truck.
We watched the site and were both very excited to see the "under contract" changed to SOLD ! After all our troubles of getting there (snow storm of the century! flight canceled, next flight diverted from Richmond to Raleigh - then renting a car in Raleigh and driving up !) When we finally arrived, it was as pretty as the picture! (Even though you had no power!) It was still as it was shown in the pictures on the website. Initially, I was apprehensive - having gone through all those troubles, I felt something was telling me that this might not be a smart purchase. David crawled under and over the truck and said it was 'so clean', and after taking it for a test drive - he'd buy it! So, I took the plunge and bought it. I have not regretted it for one second ! I think the truck was very glad to get out of that snow.... and down here to Florida for some sunshine (but still cold) weather !
Charlie (aka: Chirlene)
PS - just saw the teal blue 2002 F-250! Very pretty also.... but I am perfectly happy with mine! But had we missed out on this, I would definitely have considered that one!
My buying experience was a no nonsense and pleasant experience. My experience was very much different than those I have experienced at bigger dealerships. The owners are direct, to the point, and sincere when they do not have the information to answer your question. I will recommend Handpicked Western Trucks to anyone who is in the market for buying a truck.
In 1991, I couldn’t afford the truck I REALLY wanted, so I got a ½ ton gasoline powered GMC. It has been a good truck, but at 260,000 miles, the ’92 is down to light duty trips to town. I decided Hand Picked Western Trucks would be the place I purchased my next truck 10 years ago, when they set up shop 2 miles from my property. I started "stalking" the sales lot and saw the quality first hand. The Dream Truck arrived at just the right time and with all the right options, so I jumped at the chance to finally buy the truck I always wanted. Unlike my old truck, when this Duramax Turbo Diesel hits 260,000 miles, it will be going strong and able to handle all I need a truck to do.
Thanks Mark and Colleen, (and Grant) for providing such great service to those of us who need quality work trucks. It has been a pleasure!
My name is Dana and I live in Vancouver, B.C., Canada. I bought my 2006 diesel Chevy truck from Hand Picked Trucks in December 2007. There are a lot of trucks out here for sale, but in Dec.’07 our dollar hit a record high so I decided to look in the States. I looked at several websites nation wide and was very impressed at the direct approach and professionalism of Hand Picked Trucks’ site. My only problem, in this day of uncertainty, was that I was nearly 3000 miles away and needed to trust complete strangers with their representation of the truck I was interested in. In no time, Colleen and Mark were no longer strangers to me (over the phone) and I felt more at ease with them than I did with any of our local truck salesmen (and there are lots of them out here!) Anyway, they were able and happy to disclose anything I needed to send them my hard earned money! I’ve never met them and never saw the truck beyond photos before I took delivery here in B.C. What a restored faith in good people! My truck was every bit as perfect as they said it would be. I love my truck and if anything ever happens to it I will buy my next one from Colleen and Mark. I’ve gained a respect and trust from my new friends in Virginia and look forward to meeting them one day so I can thank them in person.
A very happy long distance customer
Vancouver, B.C., Canada
Handpicked Western Trucks was great to do business with. We love our truck, it’s just what we were looking for and more. Everyone comments on its great condition. Would highly recommend Handpicked Western Trucks to anyone.
Ronnie and Brenda A.
I would like to let Handpicked Western Trucks know that I had a wonderful buying experience. I would gladly do business with them in the future. I am very pleased with my new truck and it was worth having to travel for. I will definitely recommend them to anyone looking for a truck. Thanks for all your help.
Colleen & Mark – Thanks for the help with our truck – Randy has made plans for the dump bed to be built & installed.
The trip to Virginia was a nice experience and not a unpleasant drive from Pennsylvania. The service was extraordinary and very pleasant, everyone we dealt with was great. We felt very comfortable and they were very trustworthy and super friendly. I will highly recommend “Handpicked Western Trucks” to my friends.
We are thrilled! Wonderful people - honest - clear - no problem. Our truck is a DREAM truck. A quick ethical transaction. We will buy here again. Mark & Colleen are straight forward - no “used car” pressure; no hassle. A joy!
Mary and Tammerie
We purchased our last truck from Handpicked Western Trucks, and when we needed a new one this with the first place we came. We immediately found exactly what we were looking for, and as before, had an excellent experience with our purchase. I would highly recommend them to anyone looking for a diesel truck, the service is excellent and the trucks are in fabulous condition. We will come here again when we're looking for our next vehicle!
Great experience - purchased our truck with no problems from friendly people with wonderful customer service.
Dwayne and Cindy C
Handpicked Western Trucks: Destination of Tour Bus Companies Nationwide!